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very fast process
From: Gregory Kurdes | Date: 9/10/2016 1:30 PM
Thought I had an issue with the customer service, and they worked it out PROMPTLY! That's a good customer Service relationship!<br>They even agreed to credit me my shiiping for a slight mistake they made!<br>VERY HAPPY!
From: dovy | Date: 3/24/2016 5:38 PM
I ordered this product and Wednesday in the morning and it was on my door step Thursday morning with regular shipping.  The ordering process was super easy and the price was $35 cheaper than any other online retailer.  The Rack is awesome, easy to assemble took me about 20 minutes by myself, put on my jeep hooked up the bikes and off I went, fantastic design, I highly recommend the Rola NV2 bike rack and highly recommend Autoplicity
From: rcray77 | Date: 2/7/2016 3:09 AM
Not sure if they overlooked my order but I didn't get my shipping info (3 days after ordered) until I emailed asking for status update.  I received a response the following day and all my items ordered came 2 days later...much faster than I had anticipated considering the "delay" or lack thereof (5 days total).  Long story short...items are as described, best prices (from what I can researched online for same items/brand) and resonable shipping prices. the selection and brand(s) offered were somewhat limited for my specific needs, otherwise I would've ordered more.
From: luap228 | Date: 2/6/2016 4:23 AM