Orders are PROCESSED in 1 business day and can take up to 3 Business days to SHIP. Upon shipment, you will be emailed a tracking number. Items that show "Ships From Manufacturer" can take longer depending on the manufacturer availability and schedule of shipment.
The vast majority of orders ship same business day if ordered before noon EST, otherwise the next business day.
HOW TO MAKE A RETURN
Certain merchandise such as special orders, custom merchandise, electronics
etc. may be non-refundable and not eligible for return. Please refer to our "Exceptions" section for further details on if your item is
eligible for return.
1. Log into your account HERE
2. Click the 'Customer Orders' tab
3. Click the 'Return or replace items' link
4. Follow the instructions, and your account will be updated as we process the return request!
Once your package is received and inspected, the returns department will issue an approval for refund, less applicable shipping and/or handling fees. Your refund, once approved, will be credited to your card within 5 business days of receipt of your package.
Items shipped to any address other than the address noted will not be eligible for refund. Items refused for shipment will not be eligible for refund.
Autoplicity.com will assist our Customer's in contact and communication with the Manufacturer in the event of a Warranty question or a Defective item. Please contact Customer Service at 800-299-1028 to discuss how Autoplicity.com may be able to assist you with your warranty or defective item needs.
In many circumstances Autoplicity.com will be able to assist in the filing of a warranty claim with a manufacturer or the return of a defective item however Autoplicity.com does not certify or warrant any action, refund or replacement on behalf of a manufacturer.
Advanced replacement parts are not available.
Most products at Autoplicity.com are eligible for return within 30 days of the shipment date. Contact our Customer Service Department via email@example.com to receive information regarding eligibility of your product for return