Product reviews for Steelcraft 200010 Universal Side Drop-Step 4 Inch Wide Black

I waited on HOLD for 2hrs. And 9 minutes to get help returning my order. I was told I would receive a answer in 48 hrs along with a return label if approved. I haven't heard another word or contact from them. If you feel the need to steal from a 74 yr. Old woman I guess there's nothing I can do.