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I had first contacted through the "contact us" place on the web page, with no response.  Later I found the customer service email, and had very good response.  I'd suggest making that customer service email more prominent!
From: A Reviewer | Date: 9/24/2026 12:18 PM
I wanted to talk to someone on the phone, but otherwise everything seems fine so far
From: Greye R | Date: 9/18/2026 10:20 PM
Hey, I ordered an aqua hot yearly maintenance kit. It was a pretty smooth transition and kit arrived shortly afterwards. Everything was in the kit as described. Definitely would order from Autoplicity again!
                                                                      CJ3
From: Clifton J | Date: 9/15/2026 4:06 PM
Perfect!
From: Calvin Y | Date: 9/10/2026 4:11 PM
I received exactly what I ordered and received the fed/exactly ground in 3 days. A job well done.
From: John F | Date: 3/21/2026 1:58 PM
Hands down best price I could find on the parts I needed. Shipping was super fast as well.
From: Goose | Date: 12/11/2025 5:03 PM