Product reviews for Cattleman HD 2247P Front Bumper 1-Piece Steel Black Powder Coat Punch Plate Screen

I ordered this item after selling my other bumper that did not have a 2" receiver so I could buy a new bumper that did. The Item they have listed only shows 1 picture of the bumper and it has a 2" receiver on it. after receiving it, I was excited to get it mounted but when I unwrapped the package, it had no 2" receiver built into it. I emailed them and they informed me they would engage their team and get back to me. well over a week later after emailing them back and CC sales and other departments as well, NOBODY replied. Finally I found their phone number and called them. They customer service rep informed he knew this was not a bumper with the 2" receiver and after showing him the link on their web site shown here https://autoplicity.com/15375429-cattleman-hd-2247p They did not agree to change the picture that clearly mis-represents what is being purchaced! They did offer to take it back but 5 days later, I have still not see the post paid return label they said they would send. Even worse, I asked them if I could purchace the correct bumper I was looking for and they said I would have to go on-line and to buy the other one, and id not even provide me with a part number. I would think that the minimum acceptable level of customer service would have helped me complete the order! After selling my original bumper and losing money, them waiting 2 weeks to get the bumper, and after 2 weeks of trying to make the return, even sharing the ticket number of the return request opened, I am IMMENSELY DISSAPOINTED with the company, their support and their reluctance to put the right picture on their web site that represents the bumper they are selling!