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You sent me an email asking if I had received my order.  In said email was no description of what I ordered, only an order #...I've ordered a lot of stuff recently of which I only received 1 so far...consequently, I had to call (and wait on hold) to clarify what you were asking about.

But yes, I got the item quickly and with no issue...you just might wanna be a little more specific with your follow up emails.  Instead of saying 'did you receive Order # 123ABCD' you could ask 'did you receive Order # 123ABCD Purple Winch Extension Strap'

I'm not a computer...I don't know what 123ABCD means...but I know what a Purple Winch Extension Strap is.
From: William S | Date: 5/10/2021 1:38 PM
The watch that was advertised on your webpage was not the product that I received. The watch that I wanted was all black with a Velcro strap, the watch I received was black and silver with a nylon band. I was somewhat surprised at this however, I've decided to keep the watches I need one.It would probably be a good idea to have someone review the products on your webpage to make sure they match the products that you're shipping to your customers. Thank you
From: Thomas C | Date: 2/18/2021 11:50 AM
So Happy I found this brand of serpentine belt. I spent the entire day looking at different stores that do not carry it.
From: Cathy H | Date: 1/18/2021 8:38 PM
It’s been tough finding this part. I’m grateful you had it a reasonable price.
From: Mary DE C | Date: 6/26/2020 9:25 AM
good
From: Jason B | Date: 6/8/2020 1:23 AM