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You sent me an email asking if I had received my order.  In said email was no description of what I ordered, only an order #...I've ordered a lot of stuff recently of which I only received 1 so far...consequently, I had to call (and wait on hold) to clarify what you were asking about.

But yes, I got the item quickly and with no issue...you just might wanna be a little more specific with your follow up emails.  Instead of saying 'did you receive Order # 123ABCD' you could ask 'did you receive Order # 123ABCD Purple Winch Extension Strap'

I'm not a computer...I don't know what 123ABCD means...but I know what a Purple Winch Extension Strap is.
From: William S | Date: 5/10/2021 1:38 PM
A
From: Jeremy W | Date: 12/7/2020 1:55 PM
Fast delivery and product was as described! Great business!!!!
From: James B | Date: 10/3/2020 2:05 PM
Your site is easy to navigate selection is good pricing is great! Had to run PayPal thru 3 times to complete order not sure why. I really like u guys so far I buy my parts from Rock Auto but I'll shop u 1st next time. Mike/Spencerport,NY
From: Michael K | Date: 9/7/2020 10:01 AM
My first experience with Autoplicity purchase. It was a very good experience with ordering and receiving my order in a very timely matter.
From: Lonnie L | Date: 7/15/2020 5:15 PM
first time, no comment yet
From: Constancio V | Date: 6/16/2020 7:41 PM
Fast and easy
From: Paul W | Date: 6/9/2020 7:01 PM