MY GARAGE
Select Vehicle
Product reviews for APW Warehouse Supplies VW2001
Write your own review
Existing reviews
Great price and free shipping too!
From:
Christopher L
|
Date:
1/15/2019 2:14 AM
I purchased a replacement window for my Nissan truck. While it is a direct replacement, it requires different than factory gasket which was not included or offered with my purchase.
My experience with customer service was poor. I contacted customer service to buy a gasket and was greeted by a very rude man that informed me that he could not help me unless I could give him the gasket part number. I told him I didn't know it and frankly assumed it it was necessary to installing my truck it would be included. He snarkly told me no, that's why they have different part numbers. After some searching around, I found that the necessary gasket is approximately 50% additional to make your "direct replacement" work.
Next I phoned again to get a return label, but have yet to receive the email. I will follow up again for the return label for return this item.
My experience with customer service was poor. I contacted customer service to buy a gasket and was greeted by a very rude man that informed me that he could not help me unless I could give him the gasket part number. I told him I didn't know it and frankly assumed it it was necessary to installing my truck it would be included. He snarkly told me no, that's why they have different part numbers. After some searching around, I found that the necessary gasket is approximately 50% additional to make your "direct replacement" work.
Next I phoned again to get a return label, but have yet to receive the email. I will follow up again for the return label for return this item.
From:
Denny D
|
Date:
12/1/2018 9:30 PM
So far so good
From:
Keith B
|
Date:
11/4/2018 3:05 AM
So far the experience is good. Will see how long delivery takes and quality of product when it arrives.
From:
Peggy Hunnewell
|
Date:
11/29/2016 2:11 AM
didn't add shipping like other site did after saying free shipping
From:
Greg Drake
|
Date:
7/4/2016 12:42 PM
Simple checkout process
From:
Adam
|
Date:
2/15/2016 4:01 PM