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Product reviews for SRT Chassis SPF447480K Polyurethane Suspension Bushing Kit
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First, the Autoplicity customer service representative's first language is not English, so she was very difficult to understand. The reason I had to contact customer service is because Autoplicity sent the wrong item. (Autopplicity sent a 1-pound turn signal assembly instead of a 16-pound axle assembly!) I was shocked to learn that Autoplicity will not send out the correct item during return of the incorrect item, but rather requires that I first return the incorrect item for credit and then reorder the correct item. It took too log to receive the call tag. The call tag should have been sent by return email.
When I tried to reorder the item on the website, it was no longer available on the website. However, Autoplicity did still list the item on eBay, but at about $2.00 more! I can see why Autoplicity has such low customer satisfaction. The only good things about this transaction are that the initial shipping was prompt and the price was lower than competitors. Considering the terrible service, the lesser price may not have been worth it.
When I tried to reorder the item on the website, it was no longer available on the website. However, Autoplicity did still list the item on eBay, but at about $2.00 more! I can see why Autoplicity has such low customer satisfaction. The only good things about this transaction are that the initial shipping was prompt and the price was lower than competitors. Considering the terrible service, the lesser price may not have been worth it.
From:
JudgeColt
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Date:
1/6/2019 4:34 PM
Very easy and free shipping was nice, I enjoy that the checkout process was simple
From:
shylah m
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Date:
11/1/2018 11:28 PM
ORDERED L/R CAN YOU COMBINE MY TO ORDERS
From:
Christian Thomas
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Date:
3/3/2017 11:14 AM
It was quick fast and accurate
From:
Gloria G
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Date:
2/12/2017 12:49 AM
Quick and easy...
From:
Brandon E
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Date:
1/27/2017 10:52 PM
great job
From:
Robert H
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Date:
1/20/2017 4:45 PM
Great, fast and easy website!
From:
Robert s
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Date:
11/1/2016 10:38 AM
Good deals
From:
Michael
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Date:
5/17/2016 6:31 AM