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Autoplicity's order process and feedback were very good, though the FedEx Smartpost shipping was slow, but it was free and only a problem if you need an item quickly.

My real concern is with the item that was sent.  I had ordered a Timken wheel bearing hub, what I received was an SKF wheel bearing hub (made in Italy) in a Timken box???  The SKF is supposed to be a quality part, and the listed price of the SKF is higher than the Timken on both Autoplicity's website and on Amazon, so I should be happy, right?  But I'm not happy because I don't know what it means to order a Timken part, or Moog, or NSF, or whatever when what you might receive is a part made by a different company.  Might my SKF hub have a Chinese bearing in it?  I would hope not, but who knows?  If my Timken box has an SKF hub in it, why couldn't my SKF hub have a Chinese bearing in it?

I realize that in our global economy many companies are interrelated and this sort of stuff is happening all the time, but the consumer needs to know what it is he is going to receive when he orders something online.
From: Paul L | Date: 10/5/2018 4:22 PM
realized you have to pay mind to the item fit tab put in my make model etc .and other model water pumps showed up ,almost ordered the wrong one great prices ,you just have to check ,check and double check before ordering
From: pasquale r iannuzzi j | Date: 3/26/2017 2:47 PM
Nice
From: David R | Date: 1/29/2017 6:49 AM
Web site easy to navigate.  Good reviews.  Called to ask a question and my call was answered in just a few minutes!!!
From: titus | Date: 1/18/2017 8:52 PM
Always good to deal with!
From: Victoria Helfrich | Date: 12/12/2016 4:17 AM
Easy order. Thanks!
From: JC M | Date: 11/15/2016 3:53 PM
Easy part selection and cheapest price for the product I was looking for!
From: Dale | Date: 8/22/2016 2:28 AM
Great price, problem with the manufacturer shipping it out, but was rectified by Autoplicity.  Very good follow up customer service.
From: Kernsx21 | Date: 1/26/2016 1:13 PM