Product reviews for Power Stop CRK5551 Z17 Evolution Geomet Coated Rotor & Ceramic Brake Pad Kit

First, the Autoplicity customer service representative's first language is not English, so she was very difficult to understand.  The reason I had to contact customer service is because Autoplicity sent the wrong item.  (Autopplicity sent a 1-pound turn signal assembly instead of a 16-pound axle assembly!)  I was shocked to learn that Autoplicity will not send out the correct item during return of the incorrect item, but rather requires that I first return the incorrect item for credit and then reorder the correct item.  It took too log to receive the call tag.  The call tag should have been sent by return email.  

When I tried to reorder the item on the website, it was no longer available on the website.  However, Autoplicity did still list the item on eBay, but at about $2.00 more!  I can see why Autoplicity has such low customer satisfaction.  The only good things about this transaction are that the initial shipping was prompt and the price was lower than competitors. Considering the terrible service, the lesser price may not have been worth it.

As smooth a process as you could want.  Fingers crossed everything works out...

1s far so good, first time user

I tried to use my amazon acct to pay, and even though it accepted my credentials, the next screen prompted me back to my cart. ?? So i had to enter my cc info manually.

Competitve prices!

Great pricing! Can't beat that. And also speedy shipping! What more can you ask from an online retailer??<br>