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As reported to Dawn in Customer Service: [1] Fedex bungled the delivery, letting the package sit for 3 rainy days outdoors in an unused area of the property and [2] the mufffler had a 1.5" inward dent. I provided 4 pictures and a full account of the 2 issues and asked for a cordial settlement in the form of an unspecified refund proportionate with those issues. Instead, I received an near-full refund. I was so impressed, I called and thanked Dawn for the exemplary handling of the matter. I gave a technical 3-star rating in regard to the product's condition. More importantly and except for that, I gave a well-deserved 5-star rating. Thank you.
From: SamTE | Date: 12/5/2018 5:43 PM
I ordered a pair of chrome mirrors for my jeep,waited 3 weeks and then i get 2 left mirrors.Now i have a jeep with no mirrors.i plan on ordering alot of products for my jeep.I had a bad exsperience with extreme terrain,there service was no good,and now this.very unhappy about this
From: RICHARD W | Date: 12/3/2018 12:31 AM
So far so good. I had local repair shop install.
From: Hozona Bullock | Date: 7/15/2017 6:56 AM
Easy
From: R | Date: 3/13/2017 11:55 PM
Good
From: Douglas M | Date: 3/7/2017 5:48 PM
Easy
From: Tina J | Date: 11/12/2016 7:39 PM
Good so far.  Like the Amazon checkout option.
From: Glenn H | Date: 11/7/2016 4:54 PM
Thanks
From: Eric P A | Date: 10/6/2016 2:48 AM
Everybody else offers free shipping but you forced me to pay8.00. If I could have found the item elsewhere you wouldn't have gotten my business.
From: Harman R | Date: 10/4/2016 9:40 AM