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Product reviews for Crown Automotive 5020846AA Jeep Replacement Hood Latch
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Existing reviews
I tried using PayPal to pay for the items. At first, every option populated a window for payment, except PayPal.
So, I tried using a different browser. This worked, but presented a different problem. I wanted the items shipped directly to my mechanic, which is a different than my billing address, but when I entered the address in PayPal and got redirected back to the Autoplicity website, the billing address auto-populated to my mechanic's address.
I called customer service and the representative was unable to help. I was transferred to a supervisor, but only reached his voicemail. I never received a return call.
Finally, I got so fed up with the process I just entered the garage's address as the shipping and billing addresses. Luckily, the sale went through.
All's well that ends well, I suppose, but the frustration of the addresses not populating with the correct information drove me nuts through the process, and no return call from customer service was irritating.
So, I tried using a different browser. This worked, but presented a different problem. I wanted the items shipped directly to my mechanic, which is a different than my billing address, but when I entered the address in PayPal and got redirected back to the Autoplicity website, the billing address auto-populated to my mechanic's address.
I called customer service and the representative was unable to help. I was transferred to a supervisor, but only reached his voicemail. I never received a return call.
Finally, I got so fed up with the process I just entered the garage's address as the shipping and billing addresses. Luckily, the sale went through.
All's well that ends well, I suppose, but the frustration of the addresses not populating with the correct information drove me nuts through the process, and no return call from customer service was irritating.
From:
Brandon S
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Date:
10/20/2018 2:14 AM
All worked out well. Happy with the product.
From:
Larry P
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Date:
9/10/2018 9:56 AM
Went well overall. I hope these fit my truck which are larger than the generic applications that fit 25 other vehicles except my truck. Every application I have received so far are about 2/3eds the size they should be for a truck application. Hope I won't
From:
Greg Duncan
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Date:
10/14/2016 5:51 PM
I have been waiting 4 days for the RMA number to return the headers that do not fit my car. I have called Jasmine Garcia two times and emailed the required pictures and still do NOT have the "required authorization" to return the parts. At this time I can not and would not recommend Autoplicity for future purchases.
From:
Donn D
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Date:
10/4/2016 9:39 AM
the best price and fast delivery thank you
From:
juan d galvan
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Date:
10/2/2016 3:20 AM
easy
From:
SCOTT Hamilton
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Date:
4/29/2016 3:01 AM
My Superchips Cortex arrived within a few days of order and by far was the best price arround. Product arrived in perfect condition and worked as described. Great deal. Order #10984
From:
shotfritz
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Date:
3/26/2016 11:20 PM
great so far
From:
James F Stowers
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Date:
3/17/2016 5:43 PM