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Product reviews for Diamond Eye Manufacturing 125046
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Existing reviews
Best price for the gasket set I just bought
From:
Tim m
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Date:
3/3/2017 8:54 AM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
Great no problem ordering and had what I wanted
From:
Jeremy W
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Date:
12/30/2016 6:46 AM
excellent, you had the part that no one else had, at a price that low. THANK YOU!
From:
john e
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Date:
11/16/2016 12:47 PM
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From:
Anthony
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Date:
11/11/2016 4:38 PM
Easy to use. Reasonable shipping cost.
From:
Joseph Pazdon
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Date:
11/5/2016 6:25 AM
Great prices. Tons of products.
From:
Christian L O
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Date:
10/22/2016 2:48 AM
Easy order and items in stock. Great.
From:
Brian Chestnutt
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Date:
10/1/2016 1:46 AM