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Product reviews for Dana Spicer 915017-22
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After shopping for the Morimoto fog lights with several other sites, I found them to be $200 for the set both passenger and drivers lights. As I continued shopping for a better price, I came upon your site and ad showing both lights and placed the order, showing a quanity of 1 in the cart, as with other sites being 1 box or package of a *set or pair* of lights. After ordering from your site (Order#586119) I only received 1light for $179.84, not the set or pair shown in the photo on your site. I mean honestly who would purchase a single light for $179.84 when the could get the set for $200? I called CS, they shifted my call around to several departments to no avail or help. I called back and spoke with Dawn to get an RGA to return the overpriced single fog light, this was 2 days after receiving my order, well within the 30 days. And also wanting to return because of your best price guarantee. After speaking with Dawn I received the email responce two days ago 24hrs after the 24 hrs shown on the email..
Dear Friendsntouch,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 493175.
A support representative will be reviewing your request and will send you a personal response as soon as possible, generally within 24 hours. If your inquiry is urgent and requires our immediate attention please call us at 1-800-299-1028.
If you would like to add any additional comments to your initial inquiry please feel free to reply to this email.
Autoplicity Customer Service is available 5 days a week from 9am-5pm Central Time. If you submit an inquiry outside of our normal business hours we will respond to it as soon as possible once we have returned to the office.
Thank you for your patience.
Sincerely,
Autoplicity Customer Service.
I need an RGA to ship this item back to you and receive my credit of $179.84. I understand that the shipping charges of $9.99 and the return shipping charges are at my expense. All I am requesting is the original purchase price of $179.84 for the mis-leading ad on your site, as well as the 30 day return and best price guarantee because it's very obvious paying this amount for a single fog light is ridiculous when I can get the pair for $200.00 and Free shipping from a more trustworthy company..Please respond and send me the RGA as previously requested.
Dear Friendsntouch,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 493175.
A support representative will be reviewing your request and will send you a personal response as soon as possible, generally within 24 hours. If your inquiry is urgent and requires our immediate attention please call us at 1-800-299-1028.
If you would like to add any additional comments to your initial inquiry please feel free to reply to this email.
Autoplicity Customer Service is available 5 days a week from 9am-5pm Central Time. If you submit an inquiry outside of our normal business hours we will respond to it as soon as possible once we have returned to the office.
Thank you for your patience.
Sincerely,
Autoplicity Customer Service.
I need an RGA to ship this item back to you and receive my credit of $179.84. I understand that the shipping charges of $9.99 and the return shipping charges are at my expense. All I am requesting is the original purchase price of $179.84 for the mis-leading ad on your site, as well as the 30 day return and best price guarantee because it's very obvious paying this amount for a single fog light is ridiculous when I can get the pair for $200.00 and Free shipping from a more trustworthy company..Please respond and send me the RGA as previously requested.
From:
Ron S
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Date:
10/10/2018 12:48 PM
You say it is in stock. Great if it is.
From:
Kelton S
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Date:
10/8/2018 11:55 PM
easy
From:
Becky N
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Date:
2/5/2017 7:45 PM
found a part I could not find anywhere else!!
From:
Mark W
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Date:
1/5/2017 1:44 AM
Returning customer after finding great rates and having a quick easy experience.
From:
Matthew C
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Date:
1/2/2017 9:49 PM
fast and simple. I would have only liked to see the shipping options before the submission of payment
From:
Tom B
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Date:
12/6/2016 11:40 AM
Hope it gets here quick ;)
From:
Yuri E
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Date:
10/6/2016 12:55 PM
Had everything I needed and had the best price
From:
Gabriel H
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Date:
10/5/2016 5:38 PM
Quick and easy.
From:
Skeeter
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Date:
7/6/2016 9:15 AM