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Product reviews for Rhino-Rack – USA JB0364
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Existing reviews
I tried using PayPal to pay for the items. At first, every option populated a window for payment, except PayPal.
So, I tried using a different browser. This worked, but presented a different problem. I wanted the items shipped directly to my mechanic, which is a different than my billing address, but when I entered the address in PayPal and got redirected back to the Autoplicity website, the billing address auto-populated to my mechanic's address.
I called customer service and the representative was unable to help. I was transferred to a supervisor, but only reached his voicemail. I never received a return call.
Finally, I got so fed up with the process I just entered the garage's address as the shipping and billing addresses. Luckily, the sale went through.
All's well that ends well, I suppose, but the frustration of the addresses not populating with the correct information drove me nuts through the process, and no return call from customer service was irritating.
So, I tried using a different browser. This worked, but presented a different problem. I wanted the items shipped directly to my mechanic, which is a different than my billing address, but when I entered the address in PayPal and got redirected back to the Autoplicity website, the billing address auto-populated to my mechanic's address.
I called customer service and the representative was unable to help. I was transferred to a supervisor, but only reached his voicemail. I never received a return call.
Finally, I got so fed up with the process I just entered the garage's address as the shipping and billing addresses. Luckily, the sale went through.
All's well that ends well, I suppose, but the frustration of the addresses not populating with the correct information drove me nuts through the process, and no return call from customer service was irritating.
From:
Brandon S
|
Date:
10/20/2018 2:14 AM
Very easy and helpful process
From:
Darryl Nickens
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Date:
7/12/2017 3:38 PM
So far so good, the site does freeze up from time to time, but not as often as it used to.
From:
Kevin Y
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Date:
3/9/2017 6:40 PM
Fantastic price. Easy site to use. Even synced up with my Amazon account!!! Awesome!!!
From:
rrochell8
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Date:
12/11/2016 6:48 AM
good
From:
murali k
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Date:
10/4/2016 9:53 AM
quick and correct
From:
bink
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Date:
9/8/2016 7:07 AM
I am very glad that my order came in on time and in great condition!
From:
Gabriel Gonzalez
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Date:
6/6/2016 8:55 AM