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easy purchase
From: Daniel F | Date: 2/8/2017 11:45 PM
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From: Kyle K | Date: 2/4/2017 10:41 PM
So far, so good.  More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee.  Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep.  Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order.  The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From: Sally V | Date: 12/31/2016 12:43 PM
Good Job
From: Larry | Date: 5/11/2016 2:21 PM
Fast reliable cheap
From: rafael aguirre | Date: 4/12/2016 7:24 PM