Product reviews for Rhino-Rack – USA JA8914 Roof Rack

My shopping experience is top notch. You actually had the brand I really wanted. the only real issue is shipping, didn't get a tracking number like promised items just showed up.

GREAT PRICE FAST CHECKOUT

I was asked if the product I was purchasing was needed by a specific date in order to complete a project on time.  Autoplicity responded and had the product to me a day earlier than I asked for without additional cost to me.  I will order from them again.

My AMEX card was rejected. Would like to know the reason.

I like how autoplicty puts listing on ebay so you have more options for cheaper prices.

The web form for selecting the Bill to and Ship to addresses is terrible.  When I hit the proceed button to go to the confirmation stage, the website said that the addresses did not match the credit card, so the Autoplicity process failed.  However, I received an alert from my credit card that it had been charged.  And it charged again once I figured out how to use the un-intuitive Autoplicity form.  Please do not charge my credit card twice.

Also, the site said that the parts were in stock.  I ordered the part on Tuesday and received the confirmation that I would be notified when the parts shipped.  On Friday, I had not received a shipping confirmation, so I called customer support.  They said that the part shipped on Thursday and had to manually send a shipment confirmation email to me.