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Product reviews for Rhino-Rack – USA RS626 Rhino-Rackmazda 3 5dr Hatch 01/14 To 12/16 Vortex 2500 Rs Fmp 2 Bar Roof Rack, Silver
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Existing reviews
I had the info of what I wanted. So all went perfect.
From:
Gene McKay
|
Date:
3/7/2017 4:27 PM
Easy Shopping
From:
Michael F
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Date:
1/28/2017 9:48 AM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
so good so far!
From:
Joshua G
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Date:
12/16/2016 11:41 PM
The Amazon checkout made the process very seamless. Thanks!
From:
B5S4
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Date:
12/15/2016 8:38 AM
Called to verify order would ship out today-CS rep confirmed.
From:
OMAR CASTILLO
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Date:
10/28/2016 6:29 AM
Everything went well. decent site to navigate and shopping cart was good.
From:
Steve Hightower
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Date:
8/30/2016 3:09 PM