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Product reviews for CEQ-Unbrand 375638
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Existing reviews
Had what I wanted Quick and easy checkout. Will be looking to this seller again for future purchases.
From:
Alfredo Escalante
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Date:
5/13/2017 6:18 AM
there is no product information. i have to go to other sites to read about the product.
From:
john braeden p
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Date:
2/22/2017 12:53 PM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
Best prices on the net. Great selection.
From:
terence17
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Date:
9/14/2016 4:01 AM
Easy
From:
Jesse
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Date:
2/26/2016 7:35 AM