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Product reviews for HPS Performance Products 37-598WB
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What I thought would be a nice and easy purchase didn't quite turn out that way. I ordered the Holley fuel pump module for my 1999 Chevy Suburban K1500, because I wanted an upgrade from OEM to take advantage of the mods I have done to my truck. Autoplicity was the only vendor that offered a cost effective shipping upgrade: $60.98 for Next Day Air UPS, plus they showed the item in stock in their warehouse. The next day, I received an email confirming my order, but never reflected the item being shipped. I called customer service later in the day, but was told that the warehouse was already closed and that I could expect a shipping confirmation email the next day, which would have been Thursday. I had originally ordered the pump on Tuesday night and had my truck towed to my garage Wednesday late morning. I had alerted the shop that I had ordered the part and expected it Thursday, so they could install it and get my truck back by close of business Friday. It wasn't until late Thursday morning, when I once again had to call Autoplicity customer service, that I learned that the warehouse had made a mistake and sent the pump UPS Ground with the tracking showing delivery by Friday end of day. I finally received the pump around 1 PM Friday, and was luckily able to deliver it to my shop and have the install done that afternoon. I am giving 4 stars because the end result was that I got my truck back Friday evening, waiting for the Holley pump was the right decision in terms of vehicle performance, and Autoplicity refunded me my $60.98 for expedited shipping. I will consider them in the future for my auto parts needs.
From:
Brendan B
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Date:
3/5/2017 7:54 PM
not till i recieve package
From:
nick H
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Date:
11/3/2016 11:42 PM
N/A
From:
Thomas P
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Date:
10/30/2016 11:53 PM
Autoplicity had the products I was looking for at a great price. Their site made for an easy transaction. Their customer service on the phone was helpful as well. Can't wait to get the parts incstalled on my truck.
From:
ckell101
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Date:
8/14/2016 7:43 PM
Autoplicity had an item my vendor had on backorder for weeks in stock and shipped it very quickly. I'm glad i found this place on the web, and will be looking forward to doing business with them in the future!
From:
natashamariethomas
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Date:
8/14/2016 7:31 AM
Website was easy to navagate and found just what I needed. By far the best price online with low shipping rates. Shipment arrived just two days after ordering. Will be ordering from Autoplicity again in the near future. Very pleased, Thanks!
From:
devo1065
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Date:
5/6/2016 7:37 PM
Now problem with Autoplicity---you contact them---they respond--Thanks
From:
robranch
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Date:
1/27/2016 6:48 PM