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Existing reviews
Great experience
From: Rusty P | Date: 3/30/2017 4:50 PM
so far the experience has been great!
From: Jamie G | Date: 2/24/2017 5:39 PM
Good availability
From: DJ b | Date: 1/10/2017 4:38 AM
So far, so good.  More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee.  Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep.  Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order.  The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From: Sally V | Date: 12/31/2016 12:43 PM
It was fast and painless, I hate online ordering that has a zillion different things to input, this was simple. Thanx...
From: Edward H. F | Date: 12/18/2016 4:42 PM
Quick and easy. Had correct part number for my application. Ebay didnt even have it right!
From: Freddie D | Date: 11/25/2016 3:48 PM
Great
From: Don H | Date: 10/22/2016 9:53 AM
Easily done, quick
From: James middleton | Date: 10/20/2016 8:34 AM
I will wait until I receive my item
From: ariel | Date: 10/13/2016 12:54 PM
Best price I could find for the brand new name brand product I ordered. Fast shipping as well.
From: BillAK | Date: 2/11/2016 4:34 AM