Martin Tool And Forge 1029 Double Open End Wrench 11/16" x 25/32"

One of the struts in the kit I purchased is defective in that the cap is a bit lose and rattles while driving. I called in to inquire about warranty and was told that I would have to buy a new one, have the mechanic replace (at my cost) and the. Return the old one for a credit against the kit cost. I think the warranty process should be improved with an eye to make it easier on the customer. Particularly when the part purchased is faulty.

Website was showing all items had been delivered when they had not. Called customer service and they assured me the other items where in route but they were unable to get a tracking number. It's not their fault as I'm sure if they could they would have. However their assurance was enough for me and the items were delivered about 4-5 days later (no big deal) My main worry was that what I had ordered was not processed but again customer service provided the info I needed and they were very nice and cheerful. Keep up the great work! Customer service is not easy and I applaud their positive attitude and helpfulness

so fa so good

Super easy check-out process and great prices- bookmarked for future reference and shopping.

This was quick fast & easy.

easy to order great price